We’ll Get Your Home Cool Again in No Time
Few things make you sweat and stress more than a broken air conditioner. But here’s the good news: We have the tools and expertise to provide the fastest, most cost-effective repairs possible. You can hold us to that! From the first phone call to the final walkthrough, you’ll always be taken care of when you choose Simpson Salute. We’re available 24/7/365 for emergency AC repair across our service area.
All of our technicians are North American Technician Excellence (NATE)-certified and Carrier Factory Authorized Dealer (CFAD)-certified and undergo extensive training to properly service all makes and models of air conditioners. This includes central air conditioners, ductless units, heat pumps and geothermal systems.
What Can I Expect With a Simpson Salute AC Repair?
Similar to our cooling installations, we follow an established process for every AC repair. This ensures that no matter when or why you’re calling us, you can expect the same, superior service for your home. Here’s what we guarantee for each and every AC repair:
- Rapid response from our 24/7 dedicated call center in New Philadelphia. Your call will always be answered by one of our customer service representatives. After learning more about your situation, one of our dispatchers will assign the right tech for the job. This decision is based not only on our techs’ current locations, but also their unique backgrounds and skillsets. Our process ensures we are always assigning the right technician to the right job.
- Real-time updates via text message. With our ServiceTitan integration, you’ll receive real-time updates on your tech’s arrival time, along with his or her photo, bio and customer rating. You can even click the GPS link to view your tech’s current location. We won’t send the text alert until we dispatch your technician and every alert is sent at least 30 minutes in advance. This means you can go about your day until you receive the text alert, and you’ll have plenty of time to prepare for your technician’s arrival.
- A holistic repair approach and upfront pricing. Even if there’s a problem with one particular component, we don’t just ignore everything else. Our factory-trained technicians will fix the issue at hand and ensure the rest of your system is working properly. However, we will never begin any work or perform any additional work without your full consent and approval. We guarantee upfront pricing with zero surprises and hidden fees.
- A grade for your equipment using measureQuick. Whenever we service equipment using our Bluetooth tools, measureQuick will collect data from the system over time. When you call us to come in and repair your AC, we’ll review the data and tell you how well your system has been performing and how healthy it is. This data is extremely valuable for diagnosing your equipment and, in certain situations, determining whether it’s smarter to repair or replace the unit.
Give Us a Call When Your Air Conditioner:
- Won’t turn on
- Is constantly turning on and off
- Isn’t blowing enough cool air
- Is blowing out hot air
- Is making unusual noises
- Is leaking liquid
- Is freezing up (ice near the coils)
- Is emitting foul and unusual odors
- Is causing your energy bills to skyrocket
Schedule AC Repair Service in the Tuscarawas Valley Today
A problem with your air conditioner can happen at a moment’s notice. At Simpson Salute, we want you to know that an affordable and reliable solution is just one phone call away. We’re available 24/7 to fully restore your air conditioner so you can get back to enjoying your home as quickly as possible. To request same-day AC repair service for your home or business, contact us online or call Simpson Salute at 330.339.1177 today.