YOUR NEIGHBORS’ PREFERRED HVAC COMPANY IN NEW PHILADELPHIA, OHIO

Protecting Your Safety & Comfort With Honor

Founded on more than 100 years of combined experience, we’re committed to setting new standards for reliable, superior service. Trust in our family to take care of yours and provide an elite level of service you’ll be proud to call local.

OUR SERVICES

Here’s What We Do Best

Cooling

When the heat and humidity are in full swing, our cooling services have you covered. From same-day repairs to replacements and installations, we’ve got everything you need to beat the heat.

Heating

We get our fair share of winter here in the Tuscarawas Valley. Whether your heater has stopped working or you’re due for an upgrade, we’ll quickly restore that warm, cozy feeling you love and need in your home.

Comfort Club

As important as maintenance is, staying on top of it is easier said than done. This is why customers love our Comfort Club. In addition to annual tune-ups, you’ll receive scheduling reminders, priority service and many other membership perks.

Ductless Systems

Whether your home or room doesn’t have ductwork or you’re adding onto your home, ductless systems are becoming more and more popular. We install, repair and maintain ductless mini-splits and can happily help you save energy and enjoy luxurious cooling comfort.

Same-Day Service

We know that losing heating or cooling is a major inconvenience and, at times, an emergency. That’s why we provide same-day service to provide the solution you need with urgency.

Indoor Air Quality

As we seal off our homes to make them “smarter” and more energy efficient, we don’t realize the impact this has on our indoor air quality. Our air scrubbers, dehumidifiers and other IAQ products work to eliminate airborne pollutants and alleviate allergy symptoms, asthma flare-ups and more.

Attic Insulation

When you pay to heat or cool your home, the last thing you want to do is let your investment go to waste. Insulating your attic is one of the best ways to preserve that conditioned air and lower your long-term energy bills.

WHY CHOOSE SIMPSON SALUTE?

We Hold Ourselves to Higher Standards

We’ve never focused too much on what other home service companies do because, frankly, they don’t do enough in our book. From our 5,000-square-foot learning lab to our local call center, we pride ourselves on doing things differently. Our HVAC company in New Philadelphia has invested a tremendous amount of money and hours to develop the processes and standards our customers deserve. This includes everything from ongoing training programs to our same-day, 24/7/365 service. In addition to our core services, we answer the call of duty to support our local community. Our annual Toys for Tots distribution is one of the many ways we help families right here in the Tuscarawas Valley area. Simpson Salute is a local company that cares deeply about the same streets and neighborhoods that you do. We are privileged to serve the area we grew up in, and we’re committed to providing an elite level of service for our neighbors, friends and family.

Simpson Reviews Count

REVIEWS

We Work Hard to Earn Your Respect

Simpson Salute Heating and AirSimpson Salute Heating and Air4.9 Based on 1328 reviews fromSee all reviews review us onGeorgia GordonGeorgia Gordon ★★★★★ The technician was Damian and he knew right away what was wrong with our heat pump. He helped us with our home warranty company telling them what was wrong so we can get reimbursed for his service. He made sure everything worked before he left,he did a great job. Thanks DamianRamon HerediaRamon Heredia ★★★★★ Fred BreidigamFred Breidigam ★★★★★ Response from the ownerThank you for your feedback, Fred. Mary WepplerMary Weppler ★★★★★ Damien was very pleasant and courteous.Ernie GibsonErnie Gibson ★★★★★ We were very happy with his work and he was very thorough and very pleasant to deal with. He took the time to answer my questions.Scott checked the furnace and the air conditioner and reported that everything was working fine. He was thorough, efficient, and courteous. He answered all of my questions. He also suggested that we have surge suppressors installed to protect the electronics. So yes I believe he did a good job.Very satisfiedErnie GibsonDan BakerDan Baker ★★★★★ Awesome technician!Brent MooreBrent Moore ★★★★★ Bob the service tech from Simpson was great we had A&L Heating and Cooling before — Simpson purchased A&LBob did a great job and had our air fixed fast. Even came to the house when most are finished working. Made my wife really happy.Dave JohnsonDave Johnson ★★★★★ Damian Murphy did a great job diagnosing my air conditioning. Once he found the issue, he took his time to check everything else out. Really appreciate the time and care he gave to the problem and for being honest.Susan NormanSusan Norman ★★★★★ Bob did an excellent job!!MaryAnn TarianMaryAnn Tarian ★★★★★ Kyle was very knowledgeable and communicated very well the job he was doing to our AC unit. He was professional and respectful of our home. Nice job!David PitzerDavid Pitzer ★★★★☆ Was ok. Felt like they wanted me to buy a new unit. Didn’t seem to want to look at fixing it. I said it had been good for the last year or more. Told him to put gas in it and we will see what it does. Charged up fine took 1pound $300 +. Didn’t see any leaks. They did wave the $79 service. I was aware that the manufacturers warranty had been off my unit for a long time but that’s no reason to replace it. This visit left me wondering if they know how to fix it or just replace it. I’m finding more and more that it is hard to find people that know how to fix and repair anything.David KeimDavid Keim ★★★★★ Rick GillRick Gill ★★★★★ Damian Murphy did a great job figuring out the problem, but ac unit was 23+ yrs old and didn’t justify putting a fan motor in when compressor could go out next. So we will get a new unit from them . Thank youHeather whiteHeather white ★★★★★ Our AC decided to stop blowing cold air during a heat wave. When Jim came he did a fantastic job going through our unit and nailing down the issue. He was quick, clean and efficient. Also, affordable. Will use again!Shelley McGarrShelley McGarr ★★★★★ MarkMark ★★★★★ 23 June 2025I am very appreciative for the Simpson team who enabled Jim the Simpson technician to perform an emergency Sunday night service call.The Simpson team had my problem fixed within 3 hours of my emergency phone call.Thanks Jim!Thanks Simpson!!!Mark22 April 2025Damian visited from Simpson yesterday to conduct a Springtime inspection of my two (2) HVAC systems. I was most impressed with Damian’s methodical and diligent approach. During his outbrief, Damian described in basic, understandable language one parts issue that requires atttention. I was very happy with his explanation of why the part was crucial to my over all HVAC system and why it truly needed replaced. It’s this level of professional care why I am happy to continue with Simpson support. Thanks, Damian! Mark17 May 2024Very professional Simpson HVAC tech (Bob S.) was on time, very knowledgeable, efficient, and answered all my questions. Bob performed a very thorough inspection, cleaning and testing of all equipment. Thanks, Bob!Mark Wright/Homeowner.25 September 2023Destiny was such a professional tech when Simpson assigned her for my Springtime checkup, that I put in a by name request for her to visit today for my Fall checkup. Destiny is thorough, knowledgeable, and represents Simpson’s business model well. Looking forward to a reliable heat pump warmed Winter. See you in the Spring, Destiny! Cheers. Mark W.17 July 2024Jacob responded within several hours of my service call. He thoroughly checked out my HVAC system and satisfied totally the concerns I had. I truly appreciated Jake’s professional demeanor, expert knowledge, and personable customer service attitudeThanks, Simpson!Mark W.14 November 2024Earlier today, Scott from Simpson Salute Heating and Air worked on my HVAC equipment to complete my Fall season update. Scott applied himself with a professional demeanor, precise due diligence, and expert knowledge. In summary, Scott’s performance here today continues the well-earned Simpson tradition of providing their clients with a ‘5-Star’ performance. Thank you Scott, thank you Simpson. See you all in the Spring!Mark W.Response from the ownerThank you Mark! Every one of our technicians that has serviced you will enjoy hearing your feedback as they all pride themselves in exceeding customer expectations. Thank you so much for your business! sam dickenssam dickens ★★★★★ Ryan did a excellent job and was great at explaining what was wrong and then fixed it.Will recommend Ryan and Simpson Salute to anyone who needs work done!Stephen ShaferStephen Shafer ★★★★★ Our technician Ryan was awesome! He was able to come in and diagnose and fix our issue with ease. He was also able to point out some shortcomings that could be a problem in the future while not making it feel like he was just trying to sell something more. Hands down, amazing service. Not once did I feel pressured to buy anything extra or overwhelmed by the explanation of service performed. I’m very happy that they were able to come out on short notice and get the A/C up and running for the hot.weather to come. I look forward to calling them for future needs.Sarah ShaferSarah Shafer ★★★★★ Amazing service and recommendations! I can always trust this company with my heating and cooling!!!Sherry HamnerSherry Hamner ★★★★★ Did a terrific jobM. E.M. E. ★☆☆☆☆ Wow you’re idiot drivers never learn. Rude driving is great advertising. Will never use or recommend your business.Cindy hessCindy hess ★★★★★ John done a fantastic job was honest and helpfulResponse from the ownerThat is wonderful to hear, Cindy. Thank you for your feedback! Danielle HallDanielle Hall ★★★★★ Don StevensonDon Stevenson ★★★★★ Great service, Ryan is the best i will always call Sampson heating and cooling. Time was about 10Pm furnace was not working called Simpson and Ryan was at our house about 11. Fixed the problem .2-10-2025 : Scott was here to do annual furnace check. Did great job and gave very good recommendations for solving our dust problems. Simpson are the best/perry myersperry myers ★★★★★ Mike PerkowskiMike Perkowski ★★★★★ I called because my AC wasn’t cooling properly and they were at my house and had the issue fixed in less than 2 hours. Excellent service and people to work with!B AdamsB Adams ★★★★★ Beth GieseyBeth Giesey ★★★★★ My technician was very helpful. He answered all my questions & was not a pushy person. I will call againMary AnnMary Ann ★★★★★ Excellent and friendly service. Will continue to use them for our heating and air conditioning needs. Thank you!Response from the ownerThank you for your review, Mary Ann. Martha KilchenmanMartha Kilchenman ★★★★★ The young men were very professional and very helpful with explaining the situation, also when leaving they locked up the side door for us. Yes I would recommend Simpson Slaute Heating and AirElizabeth McKnightElizabeth McKnight ★★★★★ Excellent service!!! And MORE!!! This team, Gerson, Pedro & Reed were awesome and efficient. The team leader Gerson was very polite, friendly, trusting, honest and Knowledgeable. These guys worked hard all day and didn’t stop, only for lunch. Well worth the price! We love the new heating & air system. Very quiet and NICE!!! we have the Lenox system and LOVE IT!!! the Tech guy (Damian) came out and look at what we originally had, took pictures explained everything and was so nice and honest with us. He knew what he was talking about. Then the salesman (Dave) came out to give us the low down. Very very informative and honest and NICE!!! He didn’t push anything on us, showed us some issues and answered our questions. Thank you for your service and loyalty.Response from the ownerElizabeth, we are so pleased to hear that! Thank you for your feedback. Lorne CardaniLorne Cardani ★★★★★ Excellent company to have work done at your home. Professional never trying to sell you something you don’t need and educating their customers. Scott is an excellent tech.Response from the ownerThat is exceptional to hear, Lorne! We are so pleased to hear that. Thank you for your review! Camden SpringerCamden Springer ★★★★★ Damian did a great job. He was thorough and honest.Lynn DragomirLynn Dragomir ★★★★★ Scott was very helpful, replaced my furnace filter and serviced my AC. The AC looks like it’s days are numbered. It’s been good for 25 years. Drexel is coming Wed to talk about replacing it before it quits working in the heat of the summer. I really appreciate Scott’s help today. Thank you. Looking forward to working with all the gentlemen at Simpson Solutions as they have all been friendly and knowledgeable..Thank you.Lynn DragomirResponse from the ownerThank you for your feedback, Lynn! Susanne EricksonSusanne Erickson ★★★★★ Ruthann BelknapRuthann Belknap ★★★★★ Very knowledgeable, efficient, and let me know about findings. Great job!Response from the ownerThank you for your review, Ruthann. Susanna StraussSusanna Strauss ★★★★★ Appreciated his thorough service work and great advice and knowledge of hvac systemsResponse from the ownerThank you for your review, Susanna. Best Wishes! Don FergusonDon Ferguson ★★★★★ Awesome service. Very professional. Took time to explain everything and answer any questions. Service tech was very knowledgeable highly recommend this company Ryan is outstanding and always does a super job!!Response from the ownerThank you Don! It was a pleasure to serve you! Shay YoungShay Young ★★★★★ Ryan was great to work with! Thorough and informative. We had same day service, which was great! And we were provided a lot of options for our system repair.Response from the ownerThank you for your feedback, Shay!! Carmen SowdCarmen Sowd ★★★★☆ Did a good jobResponse from the ownerThank you for your review, Carmen! Terry LongTerry Long ★★★★★ He was great! Explained everything really well. An awesome employee and great company!Response from the ownerThank you for your review, Terry! Shay YoungShay Young ★★★★★ Response from the ownerThank you for your review, Shay! Amber CrinerAmber Criner ★★★★★ Very helpful and polite. Explained my issue and the fix clearly.Response from the ownerThank you for your review, Amber. skirtchskirtch ★★★★★ Great Job! Scott came and got me squared away! Great company!Response from the ownerThank you for your review! rhonda preterhonda prete ★★★★★ LauraLaura ★★★★★ Joseph knight KnightJoseph knight Knight ★★★★★ Absolutely an excellent job!Response from the ownerThank you for your review, Joseph! Mary DevereauxMary Devereaux ★★★★★ Ours has been a unique experience. Our brand new furnace and air was struck by lightening. Jim says he’s never seen anything like this. He’s very professional, and has tried his best to get everything up and running. Hopefully we’ll be all set when the part comes in.Response from the ownerThank you for your review, Mary! Hallie FergusonHallie Ferguson ★★★★★ Sarah CoffeySarah Coffey ★★★★★ Scott was very professional & explained everything he regarding the heat pump / air conditioner. Gave suggestions on next steps.Response from the ownerThank you for your feedback, Sarah! Ryan is one of our rockstar techs who always goes above and beyond for our customers! js_loader

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