YOUR NEIGHBORS’ PREFERRED HVAC COMPANY IN NEW PHILADELPHIA, OHIO

Protecting Your Safety & Comfort With Honor

Founded on more than 100 years of combined experience, we’re committed to setting new standards for reliable, superior service. Trust in our family to take care of yours and provide an elite level of service you’ll be proud to call local.

OUR SERVICES

Here’s What We Do Best

Cooling

When the heat and humidity are in full swing, our cooling services have you covered. From same-day repairs to replacements and installations, we’ve got everything you need to beat the heat.

Heating

We get our fair share of winter here in the Tuscarawas Valley. Whether your heater has stopped working or you’re due for an upgrade, we’ll quickly restore that warm, cozy feeling you love and need in your home.

Comfort Club

As important as maintenance is, staying on top of it is easier said than done. This is why customers love our Comfort Club. In addition to annual tune-ups, you’ll receive scheduling reminders, priority service and many other membership perks.

Ductless Systems

Whether your home or room doesn’t have ductwork or you’re adding onto your home, ductless systems are becoming more and more popular. We install, repair and maintain ductless mini-splits and can happily help you save energy and enjoy luxurious cooling comfort.

Same-Day Service

We know that losing heating or cooling is a major inconvenience and, at times, an emergency. That’s why we provide same-day service to provide the solution you need with urgency.

Indoor Air Quality

As we seal off our homes to make them “smarter” and more energy efficient, we don’t realize the impact this has on our indoor air quality. Our air scrubbers, dehumidifiers and other IAQ products work to eliminate airborne pollutants and alleviate allergy symptoms, asthma flare-ups and more.

Attic Insulation

When you pay to heat or cool your home, the last thing you want to do is let your investment go to waste. Insulating your attic is one of the best ways to preserve that conditioned air and lower your long-term energy bills.

WHY CHOOSE SIMPSON SALUTE?

We Hold Ourselves to Higher Standards

We’ve never focused too much on what other home service companies do because, frankly, they don’t do enough in our book. From our 5,000-square-foot learning lab to our local call center, we pride ourselves on doing things differently. Our HVAC company in New Philadelphia has invested a tremendous amount of money and hours to develop the processes and standards our customers deserve. This includes everything from ongoing training programs to our same-day, 24/7/365 service. In addition to our core services, we answer the call of duty to support our local community. Our annual Toys for Tots distribution is one of the many ways we help families right here in the Tuscarawas Valley area. Simpson Salute is a local company that cares deeply about the same streets and neighborhoods that you do. We are privileged to serve the area we grew up in, and we’re committed to providing an elite level of service for our neighbors, friends and family.

Simpson Reviews Count

REVIEWS

We Work Hard to Earn Your Respect

Simpson Salute Heating and AirSimpson Salute Heating and Air4.9 Based on 1467 reviews fromSee all reviews review us onRODNEY REEDRODNEY REED ★★★★★ Great service, very responsive and professional! Highly recommendDiane FlanaganDiane Flanagan ★★★★★ After we called we were given an appointment the same day. Ryan was here on time, very knowledgeable and explained everything. Ryan fixed our problem and we were very pleased. Highly recommend Simpsons Heating/Cooling!S OttS Ott ★★★★★ Scott is always promot, knowledgeable, thorough and courteous. He will go above and beyond. I always request him if he is available.chase gibsonchase gibson ★★★★★ Jacob was very informational about the whole process. He explained everything to me about the furnace and what the problem had been. If I have any more issues I will be calling them again!Response from the ownerThank you for your feedback, Chase! We are pleased to hear Ryan got you all taken care of! He is a great technician that we are blessed to have on our team! Best wishes! Lisa FeikLisa Feik ★★★★★ Thank you Drex (and of course Dave) for navigating me through selecting and financing a new furnace. The next day installation was seemless, with Ethan and Skylar keeping us updated throughout the process, and leaving my home without any mess at all! Great jobTessa StewartTessa Stewart ★★★★★ 13 years and counting of professional, respectful, prompt services they have been providing us with!Faye WFaye W ★★★☆☆ The only reason I am giving 3 stars is because my technician did what he needed to do and got us up and running otherwise I would be giving a 1 star. I felt very pressured in buying a new furnace and as a new home owner I felt like I was not guided in the right direction. If it was not for my dad talking to the technician I would have bought a new 5k furnace over a $219 repair. Yeah my furnace is older but he explained to my dad everything seemed to be running fine that he could see without having to tear it all apart. So you want to sell me a new furnace just because it’s old? Why on earth would I replace something that is running fine for a $219 repair? I would totally understand if my current furnace repair was going to cost me thousands, then sure, that would make the most sense. But it didn’t, ultimately it was my choice to have the salesman come out but I was put on the spot and felt like that’s what I needed to do. Even then I told the salesman I want estimates on the cheapest units and he started with the most expensive and I had to stop him. Then he gave me the wrong pricing at first it was quoted 3500. Then he said he had the wrong discounts on there and then it was around 5k. I would not use this company if you have an older furnace. Thanks for getting the job done but other than that, I’m good.Austin LappAustin Lapp ★★★★★ Jacob was timely, professional, and knowledgeable. Had our heater up and running in short order! I highly recommend Simpson Salute!Shane KambanShane Kamban ★★★★★ They did a Great job fixing our furnace! Same day service.Brenda ShroyerBrenda Shroyer ★★★★★ My serviceman was on time, and very professional and friendly. We talked about my air A/C and the cleaning of it and where the numbers are and should be to work properly and how it all works . I found out my coolant is a bit low but I have time to save up for it before the next summer maintenance. After all don’t think I will be using much air the rest of this year. Simpsons was a great help in getting me the correct size filter I needed for my furnace too. Local stores didn’t have my size. Thank you so much for all you help. Even a bit of rain didn’t stop him from coming and doing the maintenance check on my A/C. Furnace will be next. I love having the maintenance checkups for my family. I know we will be kept warm and cool in necessary seasons.Response from the ownerThank you for your review, Brenda. Mark KinderMark Kinder ★★★★★ Jake was excellent, very patient knowledgeable, and protective of my home. He is a good company spokesperson!dena watsondena watson ★★★★★ Gerson and Pedro did a great job. They worked above and beyond. Awesome employeesMarkMark ★★★★★ 20 November 2025Jovani, one of the Simpson techs just stopped by for a follow-up to my recent Winter season check up from 14 Nov. He installed 2 custom Hepa filters here at my estate that were on order. I appreciate the conscientious and thorough attitude of Jovani during his visit. Happy Thanksgiving all! Mark14 November 2025Thanks, Simpson, for assigning Kyle. S. to visiting here at my estate today for my HVAC winterization checks. I found Kyle to be a very professional representative of Simpson and its high quality ethos. I enjoyed learning the essentials of homeowner HVAC responsibilities for the upcoming winter season. Thanks, Kyle!!!23 June 2025I am very appreciative for the Simpson team who enabled Jim the Simpson technician to perform an emergency Sunday night service call.The Simpson team had my problem fixed within 3 hours of my emergency phone call.Thanks Jim!Thanks Simpson!!!Mark22 April 2025Damian visited from Simpson yesterday to conduct a Springtime inspection of my two (2) HVAC systems. I was most impressed with Damian’s methodical and diligent approach. During his outbrief, Damian described in basic, understandable language one parts issue that requires atttention. I was very happy with his explanation of why the part was crucial to my over all HVAC system and why it truly needed replaced. It’s this level of professional care why I am happy to continue with Simpson support. Thanks, Damian! Mark17 May 2024Very professional Simpson HVAC tech (Bob S.) was on time, very knowledgeable, efficient, and answered all my questions. Bob performed a very thorough inspection, cleaning and testing of all equipment. Thanks, Bob!Mark Wright/Homeowner.25 September 2023Destiny was such a professional tech when Simpson assigned her for my Springtime checkup, that I put in a by name request for her to visit today for my Fall checkup. Destiny is thorough, knowledgeable, and represents Simpson’s business model well. Looking forward to a reliable heat pump warmed Winter. See you in the Spring, Destiny! Cheers. Mark W.17 July 2024Jacob responded within several hours of my service call. He thoroughly checked out my HVAC system and satisfied totally the concerns I had. I truly appreciated Jake’s professional demeanor, expert knowledge, and personable customer service attitudeThanks, Simpson!Mark W.14 November 2024Earlier today, Scott from Simpson Salute Heating and Air worked on my HVAC equipment to complete my Fall season update. Scott applied himself with a professional demeanor, precise due diligence, and expert knowledge. In summary, Scott’s performance here today continues the well-earned Simpson tradition of providing their clients with a ‘5-Star’ performance. Thank you Scott, thank you Simpson. See you all in the Spring!Mark W.Response from the ownerThank you Mark! Every one of our technicians that has serviced you will enjoy hearing your feedback as they all pride themselves in exceeding customer expectations. Thank you so much for your business! Diane NicolDiane Nicol ★★★★★ Jim provided us with an expert diagnosis of our geothermal HVAC unit.Marianne GoodingMarianne Gooding ★★★★★ Great job!Ronald Holcomb IIRonald Holcomb II ★★★★★ Very professional quick diagnosis and options moving forward.Nick KernsNick Kerns ★★★★★ Fast service! Called this morning, and a tech already was here and fixed my problem. The inspection and diagnostics of my entire unit was nice, not just fix it and leave. Thanks for being so kind!Eric LewisEric Lewis ★★★★★ Response from the ownerThank you for your review, Eric. Jason GarnerJason Garner ★★★★★ The guys did a great job?!Response from the ownerThank you for your review, Jason. Best Wishes!! Mary Demattio-BonGiniMary Demattio-BonGini ★★★★★ Ryan was terrific and I feel like I got a very thorough service on our AC. He pointed out some areas of concern and offered quotes without being pushy. Very happy with our service. Update: We requested Ryan for our fall furnace check and again, were well pleased with his professionalism and quality work.Roma PatelRoma Patel ★★★★★ Heather BennettHeather Bennett ★★★★★ Scott did a great job put part on made sure it was working all fixed up ready for cold weatherJen KingJen King ★★★★★ I was very pleased with your service. Would definitely recommend to others. I look forward to your continued services in the future.Mo BeachyMo Beachy ★★★★★ Both Scott and Drex were very Professional and informativeNancy MizerNancy Mizer ★★★★★ I would like to thank everyone there that came in serviced and then put a new furnace in for my mom. She is 84 years old and was explained everything and treated wonderfully. May God bless you all.Devin OttDevin Ott ★★★★★ Christine ShafferChristine Shaffer ★★★★★ Very pleased with my technician 😇very knowledgeable ,polite,respectful,and explained everything as well as answered any questions I had. Great company.Jose Pena JrJose Pena Jr ★★★★★ These guys are always right on top and excellent service.Kristan WillisKristan Willis ★★★★★ Always friendly and accommodating when dealing with customer service. Technicians are knowledgeable and get the job done in a timely manner.Response from the ownerThank you for your review, Kristan! We appreciate your business and loyalty to Simpson Salute. Best Wishes. Allen ConnerAllen Conner ★★★★★ He was very polite and understanding and really didn’t know his stuffRuss FosterRuss Foster ★★★★★ Very knowledgeable.Very nice individual,and respectfulResponse from the ownerThank you for your review, Russ! Craig OutmanCraig Outman ★★★★★ excellent service let me watch and ask questions very professionalshiela demattioshiela demattio ★★★★★ Thank you for coming so fast. It What is 62° in my house. John was so kind when he was all done he came up and explained everything to me that he had done. He then explained to me what I might need coming down the road sometime for my furnace.. Once again I appreciate the fast service and would recommend your business.Marianne GoodingMarianne Gooding ★★★★★ Very knowledgeable and courteous. He fixed our heating problem promptly and was very helpful.Response from the ownerMarianne, thank you for your feedback! Best Wishes. Mike DMike D ★★★★★ Technician was very knowledgeable and very thorough. I received excellent service.The technician provided me with good advice on how to continue to take care of my system. And programs that they have, you pay a yearly fee and you get all of your HVAC needs taken care. Great experience.Ted StoryTed Story ★★★★★ Very professional. Explained everything well. Very helpful.Response from the ownerThank you for the review, Ted! Rhonda HooverRhonda Hoover ★★★★★ Our tech Kyle, was top notch. He was very knowledgeable and respectful. We appreciated that he went above and beyond and his customer service was fantastic.refulgerefulge ★★★★★ Very knowledgeable and professional technician sent out to perform a maintenance check. He finished very quickly and left the place as clean as it was when he arrived! Great experience! Please keep up the great work!Response from the ownerFantastic! Thank you for taking the time out of your day to give some feedback. Best Wishes! Tony SettimioTony Settimio ★★★★★ Ryan came out same day that I called for my furnace. Figured out the problem and had me up and running in no time. Very personable and professional. Great experience every time I call Simspon Salute!Deborah HeddlesonDeborah Heddleson ★★★★★ Ryan did a great job on finding the initial problem. After taking the the unworking item out, we discovered that the heat exchange wasn’t in the greatest shape. He gave us our options and we decided to get a new furnace. They are also able to get it installed before the really cold spell hits. Thanks!!Response from the ownerThank you Deborah! Jeff BrayJeff Bray ★★★★★ Jim did very good work, really appreciated his help.Danielle BenningDanielle Benning ★★★★★ Ryan came out the same day that I called in for the services to be done. Not only did he do that but he donated his time to do the work and took care of the thermostat as well. I am thankful for his kindness in such a difficult time.Lisa MorelandLisa Moreland ★★★★★ Daniel SmithDaniel Smith ★★★★★ Ryan & Bob were awesome. Worked together like a team. Got heat back on quickly. Thank you all for your services.Bill SchrickelBill Schrickel ★★★★★ Ryan was phenomenal. Extremely knowledgeable and did a great job diagnosing the death of my furnace. RIP!Randy DepuyRandy Depuy ★★★★★ Was very knowledgeable.Jennifer RoseJennifer Rose ★★★★★ Scott was great at explaining what he was doing step by step and what needed repaired. George helped us through our options. Both very knowledgeable and helpful.Betty HelenaBetty Helena ★★★★★ Excellent experience from start to finish! Everyone I interacted with—from the friendly staff on the phone, to the technician who did the inspection, to the team who provided space heaters—was professional, kind, and attentive. Tucker and Parker, who installed the furnace, were especially thorough, communicative, and kept their work area clean. The entire company provided outstanding service and quality work. Highly recommend!Ted RothTed Roth ★★★★★ The technician was great, he fixed the problem quickly, and then took time to test out the system, he was friendly and perfessinal.Jeff CoxJeff Cox ★★★★★ Scott is very professional and courteousVery knowledgeable about possible future services neededWould recommend Simpsons and Tech Scott to anyone100% satisfiedResponse from the ownerThank you for your review, Jeff. js_loader

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