YOUR NEIGHBORS’ PREFERRED HVAC COMPANY IN NEW PHILADELPHIA, OHIO

Protecting Your Safety & Comfort With Honor

Founded on more than 100 years of combined experience, we’re committed to setting new standards for reliable, superior service. Trust in our family to take care of yours and provide an elite level of service you’ll be proud to call local.

OUR SERVICES

Here’s What We Do Best

Cooling

When the heat and humidity are in full swing, our cooling services have you covered. From same-day repairs to replacements and installations, we’ve got everything you need to beat the heat.

Heating

We get our fair share of winter here in the Tuscarawas Valley. Whether your heater has stopped working or you’re due for an upgrade, we’ll quickly restore that warm, cozy feeling you love and need in your home.

Comfort Club

As important as maintenance is, staying on top of it is easier said than done. This is why customers love our Comfort Club. In addition to annual tune-ups, you’ll receive scheduling reminders, priority service and many other membership perks.

Ductless Systems

Whether your home or room doesn’t have ductwork or you’re adding onto your home, ductless systems are becoming more and more popular. We install, repair and maintain ductless mini-splits and can happily help you save energy and enjoy luxurious cooling comfort.

Same-Day Service

We know that losing heating or cooling is a major inconvenience and, at times, an emergency. That’s why we provide same-day service to provide the solution you need with urgency.

Indoor Air Quality

As we seal off our homes to make them “smarter” and more energy efficient, we don’t realize the impact this has on our indoor air quality. Our air scrubbers, dehumidifiers and other IAQ products work to eliminate airborne pollutants and alleviate allergy symptoms, asthma flare-ups and more.

Attic Insulation

When you pay to heat or cool your home, the last thing you want to do is let your investment go to waste. Insulating your attic is one of the best ways to preserve that conditioned air and lower your long-term energy bills.

WHY CHOOSE SIMPSON SALUTE?

We Hold Ourselves to Higher Standards

We’ve never focused too much on what other home service companies do because, frankly, they don’t do enough in our book. From our 5,000-square-foot learning lab to our local call center, we pride ourselves on doing things differently. Our HVAC company in New Philadelphia has invested a tremendous amount of money and hours to develop the processes and standards our customers deserve. This includes everything from ongoing training programs to our same-day, 24/7/365 service. In addition to our core services, we answer the call of duty to support our local community. Our annual Toys for Tots distribution is one of the many ways we help families right here in the Tuscarawas Valley area. Simpson Salute is a local company that cares deeply about the same streets and neighborhoods that you do. We are privileged to serve the area we grew up in, and we’re committed to providing an elite level of service for our neighbors, friends and family.

Simpson Reviews Count

REVIEWS

We Work Hard to Earn Your Respect

Simpson Salute Heating and AirSimpson Salute Heating and Air4.9 Based on 1270 reviews fromSee all reviews review us onMichelleMichelle ★★★★★ Bob Swaggard was a treasure-he was polite, capable, and knowledgeable. He was able to diagnose and fix why my brand new furnace was over 81db when the initial installers couldn’t figure it out in 5 visits! They told me it was just normal for the furnace. It was actually wired all wrong. And this was a type of machine that Bob didn’t even have much experience with.I could not recommend Simpson Salute enough.v lehighv lehigh ★★★★★ Great company and Bob did an excellent job!Steve YoderSteve Yoder ★★★★★ Scott was polite and very thorough. He explained everything very clearly and didn’t pressure us at all.i would 100% recommend him!Tom WiltTom Wilt ★★★★★ Their work and service is top notch. I would recommend them if you are looking for new equipment or service on existing equipment. Very courteous and efficient.Response from the ownerThank you for your review, Tom. We here at Simpson take such great pride in our work. Our customers comfort and needs are our #1 priority. Best wishes! Kathi WebberKathi Webber ★★★★★ So glad Jim McFarren is with Simpson Salute… when they sold the company, I was afraid that he would not be. I always ask for Jim and feel comfortable with him in my home and trust his work!Carol GinnettiCarol Ginnetti ★★★★★ Scott answered all questions in a knowledgeable and professional manner. He does a fantastic job and is a great ambassador for Simpson. Great job, Scott!Response from the ownerWhat a great thing to hear, Carol! We are pleased to know Scott took great care of you! Best Wishes! Sharon EslichSharon Eslich ★★★★★ Second time Ryan was our service rep and he’s fantastic. Did an ac check and couldn’t be happier with his expertise.Response from the ownerThank you for your feedback, Sharon. MarkMark ★★★★★ 22 April 2025Damian visited from Simpson yesterday to conduct a Springtime inspection of my two (2) HVAC systems. I was most impressed with Damian’s methodical and diligent approach. During his outbrief, Damian described in basic, understandable language one parts issue that requires atttention. I was very happy with his explanation of why the part was crucial to my over all HVAC system and why it truly needed replaced. It’s this level of professional care why I am happy to continue with Simpson support. Thanks, Damian! Mark17 May 2024Very professional Simpson HVAC tech (Bob S.) was on time, very knowledgeable, efficient, and answered all my questions. Bob performed a very thorough inspection, cleaning and testing of all equipment. Thanks, Bob!Mark Wright/Homeowner.25 September 2023Destiny was such a professional tech when Simpson assigned her for my Springtime checkup, that I put in a by name request for her to visit today for my Fall checkup. Destiny is thorough, knowledgeable, and represents Simpson’s business model well. Looking forward to a reliable heat pump warmed Winter. See you in the Spring, Destiny! Cheers. Mark W.17 July 2024Jacob responded within several hours of my service call. He thoroughly checked out my HVAC system and satisfied totally the concerns I had. I truly appreciated Jake’s professional demeanor, expert knowledge, and personable customer service attitudeThanks, Simpson!Mark W.14 November 2024Earlier today, Scott from Simpson Salute Heating and Air worked on my HVAC equipment to complete my Fall season update. Scott applied himself with a professional demeanor, precise due diligence, and expert knowledge. In summary, Scott’s performance here today continues the well-earned Simpson tradition of providing their clients with a ‘5-Star’ performance. Thank you Scott, thank you Simpson. See you all in the Spring!Mark W.Response from the ownerThank you Mark! Every one of our technicians that has serviced you will enjoy hearing your feedback as they all pride themselves in exceeding customer expectations. Thank you so much for your business! Tom ScatizziTom Scatizzi ★★★★★ Kyle was prompt, thorough, and professional. He explained the situation in ‘layman’s’ terms including the current condition of our system and minimal corrective action required. I appreciate the service.Response from the ownerThank you for your review, Tom. We appreciate your feedback so much! Best Wishes!! Linda McFerrenLinda McFerren ★★★★★ Great service today from Jim McFarren. So relieved to have my new heat pump installed and everything working as it should. Thank you for all you’ve done.Response from the ownerThank you for your feedback, Linda! We are so pleased to be able to help you with all your HVAC needs! Best Wishes. Max JoziukMax Joziuk ★★★★★ He was kind and didn’t mind me including myself to learn a thing or twoJanadean BrownJanadean Brown ★★★★★ Ryan was really helpful! When I explained the problem, he showed me evidence of what was wrong with the diagnostic tool he had and we discussed my options. He took his time to make sure I understood my choices and the cost involved. I will make sure to work with him for future furnace needs and service! Thanks. Ryan!Mike and Clint did an excellent job installing my new furnace! They were efficient, courteous, and cleaned up before they left. And I have heat! Good job!mark geermark geer ★★★★★ ⭐️⭐️⭐️⭐️⭐️ Consistently Excellent ServiceI’ve had this HVAC company service multiple homes for me, and they’ve been outstanding every single time. Most recently, Jacob Gossman came out — he was polite, professional, and incredibly knowledgeable. He took the time to thoroughly explain the issue and had it corrected quickly and efficiently.This company is always on time, prompt, and dependable. It’s clear they take pride in their work, and their commitment to customer service is top-notch. Keep up the outstanding work ethic and professionalism — it doesn’t go unnoticed!Highly recommend them to anyone looking for reliable HVAC service.Response from the ownerThank you Mark! Jacob loves when customers share good feedback so we’ll be sure to pass your kind words along. Thank you for allowing us an opportunity to serve you. Chris LadrachChris Ladrach ★★★★★ Ryan is very knowledgeable and did a first rate job fixing our furnace.Christopher DevoreChristopher Devore ★★★★★ Jeff KernsJeff Kerns ★★★★★ Bob was AWESOME! Very nice man. Took great care of us. Thank you!Tony DaleyTony Daley ★★★★★ Very professional and knowledgeable. Explained everything perfectly. No complaints!Robert CanelRobert Canel ★★★★★ He confirmed there is something wrong and scheduled another visit with his supervisor to try to fix the problem.He was very polite professional and informative.Response from the ownerGreat to hear, Robert. Thank you for your review. joseph Fettyjoseph Fetty ★★★★☆ On time and professional. Repaired quickly once the parts were available.Response from the ownerJoseph, Thank you for your review. Brenda HawkinsBrenda Hawkins ★★★★★ Very Happy and impressed with my A/C maintenance from Damian at Simpson’s Heating and Cooling. He went above and beyond and was very thorough all the while being considerate and respectful to me and my property.Response from the ownerThank you for your review, Brenda. Best Wishes! Candie ShillingCandie Shilling ★★★★★ Ryan was very helpful and I understood what he was explaining to me.Response from the ownerCandie, that is great to hear. Thank you! Terry GeersTerry Geers ★★★★★ Response from the ownerThank you for your review, Terry! Karla TroyerKarla Troyer ★★★★★ Jim did a great job explaining everything to me, and answered my questions. He’s very knowledgeable. I would welcome him back next time!Response from the ownerThat is wonderful to hear Karla! We appreciate your feedback. thomas heaththomas heath ★★★★★ On time very well trained and knowledgeable , answered all questionsResponse from the ownerThank you for your review, Thomas. Bradley CallBradley Call ★★★★★ Our technician, Damian, provided service quickly and courteously.Response from the ownerThat is great to hear, Bradley! We are pleased to hear our technician got you taken care of in a timely and courteous manner! bonepickerxbonepickerx ★☆☆☆☆ Called for a $30.00 part. All parts are on the trucks according to the person I spoke with. But for a $150.00 service call they’ll be right over. Basically, you’re paying the techs paycheck and the business’ overhead for inexpensive parts. I’m sure had I agreed they would have billed me $180.00 or more for a part I had already removed and tested. The part is available everywhere on the internet and at two other locations in New Philadelphia and Dover for $30.00 dollars normally but just my luck out of stock currently. But it will be a cold day in hell before I pay Simpsons a 500% markup on a part especially when they lie and say all the parts are on the trucks. Just tell me you don’t sell over the counter, at least I can respect that but all the parts are in the truck. Really? Never do business with anyone who will tell you a lie in the first 5 minutes of your 1st conversation with them!Charlyn MenapaceCharlyn Menapace ★★★★★ Simpson Heating came quickly to check for a gas leak! Greatly appreciated… Ryan was great!Akino Riggans-KlineAkino Riggans-Kline ★★★★★ Elaine MargoElaine Margo ★★★★★ Scott is very knowledgeable, courteous and helpful!Response from the ownerThank you for your review, Elaine! Terry JonesTerry Jones ★★★★★ Very satisfied!John HovsepianJohn Hovsepian ★★★★★ Damian arrived on schedule and was extremely efficient. He offered practical solutions and answered all of our questions. Very satisfied.Anne BrunoAnne Bruno ★★★★★ The service Ryan provided was very thorough. He was so informative and customer oriented. I really appreciated the call and text I received to let me know what time he would arrive.Tanya StewartTanya Stewart ★★★★★ Randy AddyRandy Addy ★★★★★ Scott was very thorough and showed us many pictures as he explainedJeff BrayJeff Bray ★★★★★ Jim did very good work, really appreciated his help.Debbie PearchDebbie Pearch ★★★★★ Gerson and Giovanni did a great job installing my furnaceResponse from the ownerThank you for your review, Debbie! Bill SullivanBill Sullivan ★★★★★ Showed up on time. Complete HVAC system looks and runs perfect. Very polite and professional. Definitely recommend!David FowlerDavid Fowler ★★★★★ Damian was the tech today.Personable and knowledgeable.Thanks.Response from the ownerThank you for your feedback, David! We are glad they could get you all taken care of! Kim KefferKim Keffer ★★★★★ Arrived right in time. Very friendly, cared about cleanliness. Asked if I had questions and advised about equipment.Phyllis BoicePhyllis Boice ★★★★★ THey did a great job. Furnace works great .Response from the ownerThank you Phyllis! Kathy StoperaKathy Stopera ★★★★★ I’ve used this company for a new commercial roof furnace, a residential furnace on a rental and general maintenance and emergency services. Excellent service, work & pricing. The service staff explains everything. Highly recommended.Response from the ownerThank you for your review, Kathy! Meeting our customer expectations every time is our main priority!! Best Wishes. Todd SmithTodd Smith ★★★★★ Very polite, quick and professional. Would recommend him to friends and family.Response from the ownerThank you for your review, Todd. Louise HicksLouise Hicks ★★★★★ Scott did a very thorough inspection and left notes for improvements if we want and he was a very respectful, pleasant young man. Would request him for any other work on our A/C.Beth SimpsonBeth Simpson ★★★★★ Cindy MachamerCindy Machamer ★★★★★ Giovanni came quickly and gave me the bad news..lol happy with the quick response.DEANA KAILDEANA KAIL ★★★★★ Janet BaughmanJanet Baughman ★★★★★ He was awesome. He explained everything in terms we could understand. Thank you so muchResponse from the ownerThat is outstanding to hear, Janet. Thank you for your review. terry fearnterry fearn ★★★★★ Jim came at the appointed time. Fixed the system and everything is working againResponse from the ownerThank you for your feedback, Terry! Ted StoryTed Story ★★★★★ Very professional. Explained everything well.Response from the ownerThank you for the review, Ted! Nicole HershbergerNicole Hershberger ★★★★★ I received my annual AC service and I am beyond pleased with the performance of the technician who completed the work. He was very thorough, friendly, and professional. I would highly recommend this company because of their awesome service and employees 😁js_loader

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