YOUR NEIGHBORS’ PREFERRED HVAC COMPANY IN NEW PHILADELPHIA, OHIO

Protecting Your Safety & Comfort With Honor

Founded on more than 100 years of combined experience, we’re committed to setting new standards for reliable, superior service. Trust in our family to take care of yours and provide an elite level of service you’ll be proud to call local.

OUR SERVICES

Here’s What We Do Best

Ductless Systems

Whether your home or room doesn’t have ductwork or you’re adding onto your home, ductless systems are becoming more and more popular. We install, repair and maintain ductless mini-splits and can happily help you save energy and enjoy luxurious cooling comfort.

Same-Day Service

We know that losing heating or cooling is a major inconvenience and, at times, an emergency. That’s why we provide same-day service to provide the solution you need with urgency.

Attic Insulation

When you pay to heat or cool your home, the last thing you want to do is let your investment go to waste. Insulating your attic is one of the best ways to preserve that conditioned air and lower your long-term energy bills.

Cooling

When the heat and humidity are in full swing, our cooling services have you covered. From same-day repairs to replacements and installations, we’ve got everything you need to beat the heat.

Heating

We get our fair share of winter here in the Tuscarawas Valley. Whether your heater has stopped working or you’re due for an upgrade, we’ll quickly restore that warm, cozy feeling you love and need in your home.

Indoor Air Quality

As we seal off our homes to make them “smarter” and more energy efficient, we don’t realize the impact this has on our indoor air quality. Our air scrubbers, dehumidifiers and other IAQ products work to eliminate airborne pollutants and alleviate allergy symptoms, asthma flare-ups and more.

Comfort Club

As important as maintenance is, staying on top of it is easier said than done. This is why customers love our Comfort Club. In addition to annual tune-ups, you’ll receive scheduling reminders, priority service and many other membership perks.

WHY CHOOSE SIMPSON SALUTE?

We Hold Ourselves to Higher Standards

We’ve never focused too much on what other home service companies do because, frankly, they don’t do enough in our book. From our 5,000-square-foot learning lab to our local call center, we pride ourselves on doing things differently. Our HVAC company in New Philadelphia has invested a tremendous amount of money and hours to develop the processes and standards our customers deserve. This includes everything from ongoing training programs to our same-day, 24/7/365 service. In addition to our core services, we answer the call of duty to support our local community. Our annual Toys for Tots distribution is one of the many ways we help families right here in the Tuscarawas Valley area. Simpson Salute is a local company that cares deeply about the same streets and neighborhoods that you do. We are privileged to serve the area we grew up in, and we’re committed to providing an elite level of service for our neighbors, friends and family.

Simpson Reviews Count

REVIEWS

We Work Hard to Earn Your Respect

Simpson Salute Heating and AirSimpson Salute Heating and Air4.9 Based on 1220 reviews fromSee all reviews review us onJeff MehokJeff Mehok ★★★★★ They showed up quickly and were extremely helpful getting us what we need.John SchafferJohn Schaffer ★★★★★ Such a refreshing experience to find a business that understands the value of professionalism. Bob called us in advance, let us know he was on his way (with half hour notice!), showed respect for our home (put booties on his boots!), was friendly, pleasant yet knowledgeable and professional. He gladly answered all our questions, made recommendations and informed us of other services his company offers, which we will be purchasing. We haven’t seen this high level of customer service in years! It’s like a lost art today! An all around great and enjoyable experience with Bob from Simpson Salute! We will be doing more business together soon!B ThompsonB Thompson ★★★★★ Simpson Salute is always thorough, priced right and educates customers on all options for maintenance, repair, upgrades and replacements.Response from the ownerThank you for your review. Edwin HawkEdwin Hawk ★★★★★ Great job and appreciatr the explanation of what the fixResponse from the ownerThank you for your review, Edwin! Rick HarrisRick Harris ★★★★★ Jim did a great job I’m very thankfulNicole YantNicole Yant ★★★★★ WOW!! I have nothing but great things to say about Simpson!Damian was out fast both times to check out our systems and help us head in the right direction.Drexel was fantastic both times he was here! From helping us pick out the perfect systems for our home , answering all of our questions, and walking us through the financial stuff!Ethan and Tucker did a fantastic job installing our new furnace, air scrubber, air conditioner, new vents and more!! They showed us their work along the way the three days they were here and explained things to us, which was great! I also just want to say how much it meant that they stayed pretty late yesterday and gave us the amazing news that we would have heat that evening! We woke up to a toasty house, which hasn’t happened in some time! They also did a fantastic job cleaning everything up! They even moved our TV stand back in place, locked the side door, and shut the lights off. Now thats some amazing service 👏 Thank you both so very much! ⭐️⭐️⭐️⭐️⭐️-The Yant FamilyNicole HershbergerNicole Hershberger ★★★★★ I received same day service that was friendly, professional, and efficient. This is my second time using this company with short notice, and I’m very satisfied with the cost and service😊Scott PovickScott Povick ★★★★★ Ryan ManterRyan Manter ★★★★★ Jacob was really really efficient and very very quick to diagnose the issue. He Just is a very very good technician highly recommend.KEVIN CONRADTKEVIN CONRADT ★★★★★ zackri groveszackri groves ★★★★★ Fast, great service! Went above and beyond to make sure things were working properly. Definitely recommend.Linda PetzLinda Petz ★★★★★ Bob did a great job repairing our furnace! He was very knowledgeable and courteous. Thank you, Bob!Don StevensonDon Stevenson ★★★★★ Great service, Ryan is the best i will always call Sampson heating and cooling. Time was about 10Pm furnace was not working called Simpson and Ryan was at our house about 11. Fixed the problem .2-10-2025 : Scott was here to do annual furnace check. Did great job and gave very good recommendations for solving our dust problems. Simpson are the best/Cheryl BellvilleCheryl Bellville ★★★★★ Very professional. Explained everything. Made the experience very comfortable. Would recommend.Response from the ownerThank you for your feedback, Cheryl. Amy CherryAmy Cherry ★★★★★ Excellent and fast service!!Billy PattenBilly Patten ★★★★★ Shaina MathisShaina Mathis ★★★★★ Ryan was very knowledgeable tech, an very nice . He did a very nice job on fixing my heater. I would recommend him to anyone.Nikki GoldNikki Gold ★★★★★ Ryan is the best!!! Love how he talks with my husband. Always a good experience.Stacey RinehartStacey Rinehart ★★★★★ Very friendly and knowledgeable. He explained the how to use our new thermostat and showed how it can be programmed. It was very helpfulResponse from the ownerThank you for your review, Stacey. Anthony PurcellAnthony Purcell ★★★★★ I love these guys. Super friendly and knowledgeable. Best heating company ever.Response from the ownerThank you for your review, Anthony. Jacque NicholasJacque Nicholas ★★★★★ Very much appreciated! Thank you Bob!Marilyn WilkinsonMarilyn Wilkinson ★★★★★ Ryan was very personable and knowledgeable, which made us feel very comfortable. We feel were able to make a good decision regarding our furnace because he was able to explained what was wrong in a way we could totally understand. We highly recommend using Simpson Salute Heating and Air.Henry SandersHenry Sanders ★★★★★ He fixed our heating problem in the upstairs thanks so muchMelanie RipleyMelanie Ripley ★★★★★ Deborah HornDeborah Horn ★★★★★ Very satisfied with the service. Highly recommend them.Response from the ownerThat is awesome to hear, Deborah. Thank you for your feedback! Loren WallaceLoren Wallace ★★★★★ Gerson and Pedro were on time, efficient and knowedgable of the installation, both heating and cooling. We are shocked that it was all accomplished in one day. The job site was clean and operational instruction easy to understand. Thanks guys.Response from the ownerThank you for your review, Loren! Jim WagnerJim Wagner ★★★★★ Jim was professional, worked hard and Pleasanton explaining what was wrong and how he fixed itAnn WeaverAnn Weaver ★★★★★ LisaLisa ★★★★★ The tech was very nice and explained everything in a manner that was easy to understand. I highly recommend this company.James RosenbergerJames Rosenberger ★★★★★ Professional and quick. Didn’t even know he was here.Michelle MoonMichelle Moon ★★★★★ Very knowledgable and helpful technician. Excellent service!Rebecca ShrewsburyRebecca Shrewsbury ★★★★★ Great professionalism and very informative! Ryan was very polite and knew what he was talking about. If not he fooled us. Lol. Would definitely do business with Simpson Salute again and highly recommend! 2nd visit with John to install the infinity thermomastat was great but he had some problems with the actual Carrier company getting the thermomastat to register. Never the less John was also just as polite and professional as expected. Definitely recommend Simpson Salute!Gale LivengoodGale Livengood ★★★★★ Very kind and helpful even though it was bad news! Appreciated his honest appraisal of the situation.Megan MathewsMegan Mathews ★★★★★ They did an excellent job, unfortunately, I was told incorrect info from another local heating company that seemed suspicious considering my furnaces past. Giovanni did an excellent job! He explained everything throughly.Adam HenlineAdam Henline ★★★★★ Greet tech to deal with timely response thanksResponse from the ownerThank you Adam. We appreciate you feedback, and we’re sure Joel will be excited to know you were satisfied. Don CasteelDon Casteel ★★★★★ Fast response, and a thorough diagnosis and repair. Great service.Response from the ownerThank you for your review, Don. That is wonderful to hear. Best Wishes. Mary AnnMary Ann ★★★★★ Excellent and friendly service. Will continue to use them for our heating and air conditioning needs. Thank you!Response from the ownerThank you for your review, Mary Ann. Terri MillerTerri Miller ★★★★★ Jessica KintzelJessica Kintzel ★★★★★ My husband and I have used Simpson for years and finally they had to replace our furnace. The installers were amazing and very professional! They answered any questions I had during the install. I appreciate all the hard work they did! Thanks everyone at Simpson!Mary FoxMary Fox ★★★★★ First impression great. Finding problems and providing options.Victoria MillsVictoria Mills ★★★★★ Jake was amazing!! I called at 3 am because my heating wasn’t working and Jake was to my rescue at 10am. He was very professional and courteous and got our heat working expeditiously. Not all heroes wear capes; thank you!!!>>> over a year later, in another episode of “not all heroes wear capes”, Bob came to mine and my 5 kids’ rescue in the midst of a nasty cold front. When local agencies were contacted for assistance with the repairs, their representatives were rude and snide. Each person I spoke with at Simpson’s was kind, caring, compassionate, and reassuring while I was panicked and scared because it was 42⁰ in my home and it was going to be -11⁰ that night. They called and checked on me & my family. This is the kind of service and help I will go out of my way for EVERY. SINGLE. TIME.Response from the ownerThank you for your review, Victoria. Jake is an outstanding tech who we are so blessed to have on our team! Best wishes! Sue GraySue Gray ★★★★★ Bonnie DelaneyBonnie Delaney ★★★★★ We had another HVAC person at our home a few times who couldn’t find the problem. John was able to diagnose it within an hour of being here. I am looking forward to having them repair the issue and having confidence in the repairs.Patrick WilliamsPatrick Williams ★★★★★ Desperate for help as our house had plummeted to 44°. Damian did a great job and was very pleasant. He provided information regarding what was going on, explaining the catastrophic furnace failure we were dealing with.John WayneJohn Wayne ★☆☆☆☆ Lisa LamonLisa Lamon ★★★★★ Jake came out on a Sunday to diagnose our problem and put us in touch with sales because we needed a new unit. Drexel came out that same evening to give us our options & get things going. The crew came out Wednesday at 8:30 am and put in a full day getting us heat when we were having sub zero temps. We couldn’t ask for better service from everyone involved! Even the office staff worked quickly to get the financing thru so we could get a quick install. Great experience start to finish!Nicole DaileyNicole Dailey ★★★★★ Ryan treated us like family. Was straightforward with issues that have been resolved and what to look for in the future. The time we were told was 12-4, Ryan called and showed up at 9 AM, way sooner than told. We appreciate the transparency! Welcome to the Family Ryan! 😊Shawn WardShawn Ward ★★★★★ He was awesome. Really enjoyed having him here to work on our furnace. Very knowledgeable and I would recommend him to all the people that I know.Noel MuttiNoel Mutti ★★★★★ William LongWilliam Long ★★★★★ js_loader

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THE SALUTE BLOG

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