YOUR NEIGHBORS’ PREFERRED HVAC COMPANY IN NEW PHILADELPHIA, OHIO

Protecting Your Safety & Comfort With Honor

Founded on more than 100 years of combined experience, we’re committed to setting new standards for reliable, superior service. Trust in our family to take care of yours and provide an elite level of service you’ll be proud to call local.

OUR SERVICES

Here’s What We Do Best

Cooling

When the heat and humidity are in full swing, our cooling services have you covered. From same-day repairs to replacements and installations, we’ve got everything you need to beat the heat.

Heating

We get our fair share of winter here in the Tuscarawas Valley. Whether your heater has stopped working or you’re due for an upgrade, we’ll quickly restore that warm, cozy feeling you love and need in your home.

Comfort Club

As important as maintenance is, staying on top of it is easier said than done. This is why customers love our Comfort Club. In addition to annual tune-ups, you’ll receive scheduling reminders, priority service and many other membership perks.

Ductless Systems

Whether your home or room doesn’t have ductwork or you’re adding onto your home, ductless systems are becoming more and more popular. We install, repair and maintain ductless mini-splits and can happily help you save energy and enjoy luxurious cooling comfort.

Same-Day Service

We know that losing heating or cooling is a major inconvenience and, at times, an emergency. That’s why we provide same-day service to provide the solution you need with urgency.

Indoor Air Quality

As we seal off our homes to make them “smarter” and more energy efficient, we don’t realize the impact this has on our indoor air quality. Our air scrubbers, dehumidifiers and other IAQ products work to eliminate airborne pollutants and alleviate allergy symptoms, asthma flare-ups and more.

Attic Insulation

When you pay to heat or cool your home, the last thing you want to do is let your investment go to waste. Insulating your attic is one of the best ways to preserve that conditioned air and lower your long-term energy bills.

WHY CHOOSE SIMPSON SALUTE?

We Hold Ourselves to Higher Standards

We’ve never focused too much on what other home service companies do because, frankly, they don’t do enough in our book. From our 5,000-square-foot learning lab to our local call center, we pride ourselves on doing things differently. Our HVAC company in New Philadelphia has invested a tremendous amount of money and hours to develop the processes and standards our customers deserve. This includes everything from ongoing training programs to our same-day, 24/7/365 service. In addition to our core services, we answer the call of duty to support our local community. Our annual Toys for Tots distribution is one of the many ways we help families right here in the Tuscarawas Valley area. Simpson Salute is a local company that cares deeply about the same streets and neighborhoods that you do. We are privileged to serve the area we grew up in, and we’re committed to providing an elite level of service for our neighbors, friends and family.

Simpson Reviews Count

REVIEWS

We Work Hard to Earn Your Respect

Simpson Salute Heating and AirSimpson Salute Heating and Air4.9 Based on 1418 reviews fromSee all reviews review us onAnnette CraftAnnette Craft ★★★★★ Scott was very knowledgeable and gave me some good tips on taking care of my unit. I was very pleased with my visit 🙂Brianna LyonBrianna Lyon ★★★★★ Kyle was extremely professional and respectful!! He kept me in the loop the entire time and throughly explained everything, as well as answer all my questions!! Top notch customer service, would highly recommend!!Samuel PetraccaSamuel Petracca ★★★★★ Hunter did a great job. Very thorough. Very good Tech.Response from the ownerThank you for your review, Samuel. Mike O'ConnorMike O’Connor ★★★★★ Response from the ownerThank you for your review, Mike. Edwin HawkEdwin Hawk ★★★★★ Great job.Response from the ownerThank you for your review, Edwin! Lynn DragomirLynn Dragomir ★★★★★ Scott was very helpful, replaced my furnace filter and serviced my AC. The AC looks like it’s days are numbered. It’s been good for 25 years. Drexel is coming Wed to talk about replacing it before it quits working in the heat of the summer. I really appreciate Scott’s help today. Thank you. Looking forward to working with all the gentlemen at Simpson Solutions as they have all been friendly and knowledgeable..Thank you.Lynn DragomirResponse from the ownerThank you for your feedback, Lynn! Doug SpillmanDoug Spillman ★★★★★ Very detailed and informative with issues and adjustments madeResponse from the ownerThank you for your review, Doug. Chip RohnerChip Rohner ★★★★★ Friendly, courteous, polite, and professionalResponse from the ownerThank you for your review, Chip. Jennifer MiskimenJennifer Miskimen ★★★★★ Jennifer BalesJennifer Bales ★★★★★ Simpson Salute Heating and Air has come to our rescue twice. The first time was for AC, and recently, Hunter got our very old furnace Heating again.Lynne JohnsonLynne Johnson ★★★★★ Scott came out to do my air conditioning check today. He was awesome!! He was very helpful and my air conditioning unit looks like new. He also discussed an air cleaning system and got me quotes on that. I would highly recommend him.Response from the ownerLynne, That is awesome to hear! We are so pleased Scott could get your unit looking brand new! Thank you for your review! Best Wishes. Opie GOpie G ★★★★★ Pam LieserPam Lieser ★★★★★ Kyle Miller was personable, polite, and explained what he was doing and why very thoroughly. Definitely knows his trade. I highly recommend Kyle and Simpson Salute Heating and Air. This is the second time I have had Kyle provide my service and he was just as good as he was the first time. Excellent employee for your company.Response from the ownerPam, we are so pleased to hear Ryan took such great care of you! Thank you for your feedback! Dave FedderDave Fedder ★★★★☆ Bret CookeBret Cooke ★★★★★ Scott was great. He seemed very thorough and professional. He was very personable. Keep up the great work.Jon SmithJon Smith ★★★★★ Thank you Simpson Salute. George was great at explaining the services I was getting and Ethan and Skyler did a remarkable job installing everything. I’ve been a customer for years and will continue to be for many years to come.Jean FrasconeJean Frascone ★★★★★ Bob FellBob Fell ★★★★★ James YoungJames Young ★★★★★ Sonya BakerSonya Baker ★★★★★ They were dropping off a new filter. We ordered it from them by phone, and the next time they were in our area, their tech dropped it off. He even offered to change it for us at no additional charge. Can’t get any easier than that. Plus, the friendliness and helpfulness of the technician was 10 out of 10.david browndavid brown ★★★★★ Very excellent technician. Very knowledgeable and professsionalCarlene HowellCarlene Howell ★☆☆☆☆ Older guy came turned unit on it’s now pouring out worse than it was !! Paid $90.00 for a diagnostic he said he knows nothing about these units wouldn’t recommend was a waste of $90.00 and no invoice 🤷‍♀️🤷‍♀️Carlene HowellCarlene Howell ★☆☆☆☆ Came turned on unit unsupervised and now pouring water worse than ever!! Charged $90.00 couldn’t provide an invoice definitely thumbs down 👎alpi handaalpi handa ★★★★★ Excellent service at every level, with wealth of knowledge, experience, honesty, professional with best skills.Response from the ownerThank you for your review. Philip RilingerPhilip Rilinger ★★★★★ Great Job !!!!Response from the ownerThank you for your feedback, Philip! Mona YablonskiMona Yablonski ★★★★★ Great service. Jacob was very personable and kept me informed on what he was finding. Gave me options on repairs, and also advise on best options. Very happy with my service call.Karl HeislerKarl Heisler ★★★★★ Mark JeffriesMark Jeffries ★★★★★ Jim has provided exceptional service for us for 26 years.Response from the ownerMark, what an outstanding review! Jim has provided such excellent service to SO many of our customers over the years! Everyone loves their “Jimmy”! Best Wishes. Susan MurphySusan Murphy ★★★★★ Friendly and personable.Scott did a great job. Changed my filter, and ended up putting a surge protector on the furnace. I want him back in the spring.Above and beyond. Thank YouResponse from the ownerThank you Susan, we greatly value your business! Best Wishes! KenKen ★★★★★ Yes, he diagnosed the problem very well. He said you would contact me with an ETA for the parts and final repairs on 8/28.John TancousJohn Tancous ★★★★★ John Boltin did an outstanding job with trouble shooting and correcting the problem (error code) for our 11 month old Lennox air conditioner. Extremely professional and courteous! Thanks for sending him.Tina ManningTina Manning ★★★★★ I’ve used Simpson HVAC for a few years and will continue using them. Efficient and very reliable.John WickJohn Wick ★★★★★ Very nice and helpful and insightful thank you.Jay YoungJay Young ★★★★★ Excellent service! The technician was knowledgeable and helpful. He was able to assess the problem quickly and we are forming a plan to solve the problem. We have a very complicated system with four furnaces. He was able to track everything and figure out the problems that we had and did a great job, pulling all the pieces together!Response from the ownerThank you for your review, Jay. We here at Simpson Salute really appreciate it. Tony DaleyTony Daley ★★★★★ Very professional and knowledgeable. Explained everything perfectly. No complaints!Jim AultJim Ault ★★★★★ Gene EickGene Eick ★★★★★ I feel Jacob is doing his best to resolve my situation.kyle lkyle l ★★★★★ Response from the ownerThank you for your review, Kyle! Kevin JacobsenKevin Jacobsen ★★★★★ Scott was very knowledgeable, intelligent and professional. He fixed our AC issue without blinking an eye and advised us how to get better energy efficiency out of our system. We will use Simpson Salute for all our AC/furnace needs.Kevin JacobsenKevin Jacobsen ★★★★★ Scott was very knowledgeable, thorough and to the point. He showed me what was wrong with our AC while also giving us input on how to get the most energy efficiency out of it. I felt no pressure to buy anything. He very professional and we will have Simpson Salute do all our AC/furnace needs.David WitherDavid Wither ★★★★★ Jacob did an awesome job diagnosing our HVAC problem and giving me options to move forward. I shared some pricing concerns and he forwarded on to the correct person to address. Overall, very pleased! Kathy W.T JT J ★★★★★ This is a 5 star company. We have never had a bad experience with them after using their services many, many times.They’re great people that do an excellent, professional job!Response from the ownerThank you for your review, Tj. We are so pleased to hear that. We here at Simpson value your business! Best Wishes!! Mary Demattio-BonGiniMary Demattio-BonGini ★★★★★ Ryan was terrific and I feel like I got a very thorough service on our AC. He pointed out some areas of concern and offered quotes without being pushy. Very happy with our service.Nathan TroyerNathan Troyer ★★★★★ Dan BakerDan Baker ★★★★★ Awesome technician!Gloria GardinerGloria Gardiner ★★★★★ They put a rush on my new central air unit and new furnace and they had it all put in and working in 6 hours ! They did an amazing job !Erik RaderchakErik Raderchak ★★★★★ Very fast and very well priced. My technician was Jake and he was great!Kenneth AndersonKenneth Anderson ★★★★★ Technician was polite and friendly. He took the time to answer questions and explain things I could do to minimize future issues. Also got service within a couple hours of making the callCarl SwigerCarl Swiger ★★★★★ Jim mcfarren always does an exemplary job.Dave JohnsonDave Johnson ★★★★★ Absolutely the nicest and most knowledgeable people to deal with. Mike is the best around for oil furnaces. EXTREMELY experienced and pleasant. I’ll never use anyone else.Response from the ownerThank you Dave, we greatly appreciate your review! js_loader

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