YOUR NEIGHBORS’ PREFERRED HVAC COMPANY IN NEW PHILADELPHIA, OHIO

Protecting Your Safety & Comfort With Honor

Founded on more than 100 years of combined experience, we’re committed to setting new standards for reliable, superior service. Trust in our family to take care of yours and provide an elite level of service you’ll be proud to call local.

OUR SERVICES

Here’s What We Do Best

Cooling

When the heat and humidity are in full swing, our cooling services have you covered. From same-day repairs to replacements and installations, we’ve got everything you need to beat the heat.

Heating

We get our fair share of winter here in the Tuscarawas Valley. Whether your heater has stopped working or you’re due for an upgrade, we’ll quickly restore that warm, cozy feeling you love and need in your home.

Comfort Club

As important as maintenance is, staying on top of it is easier said than done. This is why customers love our Comfort Club. In addition to annual tune-ups, you’ll receive scheduling reminders, priority service and many other membership perks.

Ductless Systems

Whether your home or room doesn’t have ductwork or you’re adding onto your home, ductless systems are becoming more and more popular. We install, repair and maintain ductless mini-splits and can happily help you save energy and enjoy luxurious cooling comfort.

Same-Day Service

We know that losing heating or cooling is a major inconvenience and, at times, an emergency. That’s why we provide same-day service to provide the solution you need with urgency.

Indoor Air Quality

As we seal off our homes to make them “smarter” and more energy efficient, we don’t realize the impact this has on our indoor air quality. Our air scrubbers, dehumidifiers and other IAQ products work to eliminate airborne pollutants and alleviate allergy symptoms, asthma flare-ups and more.

Attic Insulation

When you pay to heat or cool your home, the last thing you want to do is let your investment go to waste. Insulating your attic is one of the best ways to preserve that conditioned air and lower your long-term energy bills.

WHY CHOOSE SIMPSON SALUTE?

We Hold Ourselves to Higher Standards

We’ve never focused too much on what other home service companies do because, frankly, they don’t do enough in our book. From our 5,000-square-foot learning lab to our local call center, we pride ourselves on doing things differently. Our HVAC company in New Philadelphia has invested a tremendous amount of money and hours to develop the processes and standards our customers deserve. This includes everything from ongoing training programs to our same-day, 24/7/365 service. In addition to our core services, we answer the call of duty to support our local community. Our annual Toys for Tots distribution is one of the many ways we help families right here in the Tuscarawas Valley area. Simpson Salute is a local company that cares deeply about the same streets and neighborhoods that you do. We are privileged to serve the area we grew up in, and we’re committed to providing an elite level of service for our neighbors, friends and family.

Simpson Reviews Count
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REVIEWS

We Work Hard to Earn Your Respect

Simpson Salute Heating and AirSimpson Salute Heating and Air4.9 Based on 1761 reviews fromSee all reviews review us onSteve BarrSteve Barr ★★★★★ Great service! Bob was very respectful and found the problem and fixed it quickly.Response from the ownerThank you for your feedback, Steve. We here at Simpson value our customers feelings and comfort. We want to make sure you are taken care of and given the best service possible! Best Wishes! Tonya BeehlerTonya Beehler ★★★★★ Response from the ownerThank you for your review, Tonya! Ihrin SetrakianIhrin Setrakian ★★★★★ Cordell was awesome!Colleen DelagrangeColleen Delagrange ★★★★★ All service I’ve received from Simpson has been excellent. Damian helped me last week with a maintenance visit and Gerson and Pedro installed my replacement system today. I am very happy with the customer support, and the time the employees take with the customer. Thank you all!!Brenda WillisBrenda Willis ★★★★★ Very prompt and courteous snd thorough. Will recommend their service. Cordell did a great job.Brenda Russell-FoxBrenda Russell-Fox ★★★★★ Kyle Miller was outstanding in explaining and repairing the problem. He went beyond expectations. Thanks to Kyle, I decided to update my furnace and heat pump without further delay. David Affolder was very clear in his presentation of all the furnace products and I was confident in purchasing the Lennox furnace.Response from the ownerThank you for taking the time to share your experience! Providing excellent service starts with the first phone call and continues through every step of the job. We’re so glad our entire team helped make your experience a positive one. Thank you for choosing Simpson Salute Heating & Air! Wesley DayWesley Day ★★★★★ Response from the ownerThank you so much for your kind words and 5-star review! We truly appreciate you trusting Simpson Salute Heating & Air with your home comfort needs. It was a pleasure serving you, and we look forward to helping you again whenever you need us. Stay comfortable! refulgerefulge ★★★★★ Scott is a very knowledgeable and professional technician sent out to perform a maintenance check. He finished very quickly and left the place as clean as it was when he arrived! Great experience! Please keep up the great work!Response from the ownerThank you for the wonderful review and for sharing your photo! We love seeing our team in action, and we’re so glad Scott was able to provide you with excellent service. We truly appreciate your support and the opportunity to serve you! darkscorpion88darkscorpion88 ★★★★★ My heat pump went out during the hottest week of the summer and they were able to my house cooling again only a few days later. I got a new system and they really went out of their way to incorporate my outdoor wood burner into the system and fix poor ductwork. Unfortunately after the install there was a bad sensor but Cordell was able to quickly find and fix the problem for me.Response from the ownerThank you so much for your thoughtful review! We know how stressful it can be to lose your cooling during the hottest days of summer, so we’re glad we could get your new system installed quickly and restore comfort to your home. We’re also happy our team was able to integrate your outdoor wood burner and address the ductwork concerns. We’ll be sure to share your kind words with Cordell for getting everything back up and running so quickly after the installation. Thank you for trusting Simpson Salute Heating & Air—we truly appreciate your support and hope you enjoy your new system for years to come! Maddy SedorMaddy Sedor ★★★★★ Response from the ownerThank you for your review, Maddy! Kathy PfeilKathy Pfeil ★★★★★ Hunter and Cordell installed my dehumidifier and were efficient, knowledgeable and professional! I highly recommend them!Response from the ownerThank you so much for the kind review and the great photo! It means a lot to our team to see happy customers. We’ll be sure to share your feedback with Hunter & Cordell. Thank you for choosing Simpson Salute Heating & Air! Ty fosterTy foster ★★★★★ Can’t say enough good things about Simpson Salute. Scott is like a brother to me and got me taken care of. He cleaned up my 30 year old system to keep it going for now but I’m going to look at some more efficient replacement options soon. Thanks again Simpson!Response from the ownerThank you so much for the wonderful review! We’re grateful for your continued trust in Simpson Salute Heating & Air. It’s great to hear Scott was able to get your system cleaned up and running while helping you plan for future replacement options. We’ll be sure to share your kind words with him! Whenever you’re ready to explore a new, more efficient system, we’ll be here to help you find the best solution for your home. Thanks again for choosing Simpson Salute! Alex MillerAlex Miller ★★★★★ Scott did a fabulous job and was very thoroughResponse from the ownerThank you for the wonderful feedback! We’re happy to hear Scott took the time to explain everything and make sure you felt confident in your service. We appreciate you choosing Simpson Salute Heating & Air! Jeff CarlisleJeff Carlisle ★★★★★ Did an excellent job letting me know what he was doing. Definitely very informative. Great service.Response from the ownerThank you so much for your kind words and 5-star review! We truly appreciate you trusting Simpson Salute Heating & Air with your home comfort needs. It was a pleasure serving you, and we look forward to helping you again whenever you need us. Stay comfortable! Julia EspenschiedJulia Espenschied ★★★★★ Response from the ownerThank you for your review, Julia! Ben WeedBen Weed ★★★★★ Kyle was awesome, he did a great job and genuinely cares about the work he does.Response from the ownerThank you for the wonderful review! We’re so glad to hear that Kyle provided you with great service. We’ll be sure to pass along your kind words. Thank you for choosing Simpson Salute Heating & Air—we appreciate your support! Andrew MonticelliAndrew Monticelli ★★★★★ I had Simpsons replace my furnace and hvac system. The crew of Gerson, Pedro and Reid. I was told they were gonna be there between 8-8:30, they were there at 7:45 ready to go. They were really quick and professional. They would have been done at 1pm but there was a problem with a piece of equipment so they had to take it out and re install it. But overall they were a great crew and did fantastic work. I’d recommend them and Simpsons to anyone who needs hvac or heating workResponse from the ownerThank you so much for your thoughtful 5-star review! We’re thrilled to hear Gerson, Pedro, and Reid provided such a great installation experience. We appreciate your patience when the unexpected equipment issue came up, and we’re glad our team was able to get everything corrected and completed the same day. We’ll be sure to pass along your kind words to the crew—they’ll be happy to hear their professionalism and hard work made a positive impression. Thank you for trusting Simpson Salute Heating & Air with your new system and for recommending us to others. We truly appreciate your support! Cindi MascottiCindi Mascotti ★★★★★ We have a contract for maintenance twice a year. We pay once and they come out and take care of everything. They are great!!!Response from the ownerThank you so much for your kind review! We’re so glad you’re enjoying the benefits of our Comfort Club Membership. Regular maintenance is one of the best ways to keep your heating and cooling system running efficiently and help prevent unexpected breakdowns. We truly appreciate your continued trust in Simpson Salute Heating & Air and look forward to keeping your home comfortable for many years to come! JohnJohn ★★★★★ Cordell did a great job finding and fixing our splitter system. We also bought the annual maintenance program and appreciate the military discount. Salute.Response from the ownerThank you so much for your 5-star review! We’re happy to hear Cordell was able to quickly diagnose and repair your mini-split system. We also appreciate you becoming a Comfort Club Member and are honored to provide a military discount as a small way of saying thank you for your service. Your trust means a great deal to all of us at Simpson Salute Heating & Air. We look forward to keeping your home comfortable for years to come. Salute! 🇺🇸 Lois MckinneyLois Mckinney ★★★★★ Simpsons came to do our maintenance on our furnace make sure all is running properly Ryan and Distiney explained what they were doing went over some questions I had, they were very nice and helpful.This past year they installed a air scrubber/humidifier what a difference it makes.I recommend them . Great team and they did a wonderful job .Response from the ownerThank you Lois for your review! We are glad they got you all taken care of and are so happy you are enjoying your equipment! Best Wishes! Shawna SalsberryShawna Salsberry ★★★★★ My husband and I bought our house during the spring when the AC wasnt needed. When it was needed it did not work. When we booked with them, they came as soon as possible which was that Friday. Less then a 3 day wait. Very accommodating, very nice and knowledgeable. Answered any questions we had and gave us a great price when there pricing was going up. Highly recommended. Stuff isn’t cheap anymore so they accommodated us best as possible.Response from the ownerThank you so much for your thoughtful review! We’re glad we could get to your home quickly and restore your comfort. Buying a home comes with plenty of surprises, and we’re happy our team was able to answer your questions, provide honest recommendations, and work with you to find the best solution at the best value. We truly appreciate your trust in Simpson Salute Heating & Air and your recommendation. Welcome to your new home, and we’re here whenever you need us! Laura AnthonyLaura Anthony ★★★★★ Response from the ownerThank you for your review, Laura! Wendy EvansWendy Evans ★★★★★ Response from the ownerThank you for your review, Wendy! Wendy EvansWendy Evans ★★★★★ Very helpfulResponse from the ownerThank you for your review, Wendy! Sarah ShaferSarah Shafer ★★★★★ Amazing service and recommendations! I can always trust this company with my heating and cooling!!!Response from the ownerThank you so much for your kind words and 5-star review! We truly appreciate you trusting Simpson Salute Heating & Air with your home comfort needs. It was a pleasure serving you, and we look forward to helping you again whenever you need us. Stay comfortable! Christina MillerChristina Miller ★★★★★ Response from the ownerThank you for your review, Christina. Jennifer ReedJennifer Reed ★★★★★ Our tech Kyle was super friendly & extremely knowledgeable. He quickly found our issue and remedied. He also checked everything to make sure our system was running well. Top notch service from Simpson Salute 🫡👨🏻‍🔧Response from the ownerThank you for the amazing review! We’re proud to have team members like Kyle who go the extra mile for our customers. We’ll be sure to pass along your compliments. Thank you for trusting Simpson Salute Heating & Air! Elizabeth ThomakosElizabeth Thomakos ★★★★★ Response from the ownerThank you for the 5-star review! We truly appreciate your support and are grateful you chose Simpson Salute Heating & Air. It was our pleasure serving you! Nancy AlamNancy Alam ★★★★★ Kyle and Ethan are the best. We have an “elderly” geothermal unit they checked. Found and replaced bad capacitor, checked a few other things, and put our minds at ease. Thanks so much!Response from the ownerThank you for the wonderful review and for sharing your photo! We love seeing our team in action, and we’re so glad Kyle & Ethan were able to provide you with excellent service. We truly appreciate your support and the opportunity to serve you! Jeffrey MostadeJeffrey Mostade ★★★★★ We’ve used Simpson for several years now and always gotten great service. Scott came by today to provide service and help me with some insights about our system. Great tuneup, quick, clean, friendly and efficient. Thanks Scott. Thanks Simpsons.Response from the ownerThank you for the kind words! We’re so glad Scott made your experience a positive one. Providing friendly, dependable service is what we strive for every day. We appreciate your support! Mark DrotovickMark Drotovick ★★★★★ Very nice, punctual, and cleaned up afterResponse from the ownerThank you for your review, Mark! Christen GreenChristen Green ★★★★★ Appreciated the automated text message updates, letting me know the time the technician would arrive, including a tracking option. Scott did an excellent job communicating throughout the appointment, explaining risks/benefits and available services but did not “push” add-on expenses. Despite all the technology, resources, and big company name, Scott made me “feel” like he was representing a small town/local company!Response from the ownerThank you so much for taking the time to leave such a thoughtful review! We’re so glad you enjoyed our text message updates and tracking feature—it’s important to us that our customers feel informed every step of the way. We’ll be sure to share your kind words with Scott! His honest approach, clear communication, and commitment to treating every customer like a neighbor are exactly what we strive for at Simpson Salute Heating & Air. We truly appreciate your trust and look forward to serving you again in the future! Cindy HayCindy Hay ★★★★★ Kyle did a great job! He was very knowledgeable and answered all of my questions. Took time to check everything and explain how it all works. I highly recommend him.Response from the ownerThank you for the wonderful feedback! We’re happy to hear Kyle took the time to explain everything and make sure you felt confident in your service. We appreciate you choosing Simpson Salute Heating & Air! Arthur BussardArthur Bussard ★★★★★ Simpson Salute installed my new Lennox system, and Scott came to do the AC tune up and both are greatResponse from the ownerThank you for the 5-star review and for sharing your photo! We love seeing the finished result and are thrilled you had a great experience with Scott Thank you for trusting Simpson Salute Heating & Air with your home comfort! Stacey RinehartStacey Rinehart ★★★★★ Scott is friendly and knowledgeable. He explained the how to use our new thermostat and showed how it can be programmed. It was very helpfulResponse from the ownerThank you so much for the 5-star review! We’re thrilled to hear Scott provided you with such a great experience. We’ll be sure to share your kind words with them. Thank you for choosing Simpson Salute Heating & Air! Klaus BeinkampenKlaus Beinkampen ★★★★★ Our tech was Kyle Miller; he was very professional/knowledgeable from start to finish. We were told everything that he was doing and right before he left he checked in with us to see if we had any questions. Would highly recommend him and Simpsons.Response from the ownerThank you for the wonderful review! We’re so glad to hear that Kyle provided you with great service. We’ll be sure to pass along your kind words. Thank you for choosing Simpson Salute Heating & Air—we appreciate your support! Jermey RennerJermey Renner ★★★★★ Response from the ownerThank you for the 5-star review! We truly appreciate your support and are grateful you chose Simpson Salute Heating & Air. It was our pleasure serving you! NicoleNicole ★☆☆☆☆ We used this company last winter when our furnace went out. They said it was an electrical panel that needed replaced and even though it was covered under warranty it would be a few hundred to replace it. They were supposed to call us a few days later when the part came in but never did so when I called I was told they have the part but it would be two more days before they could replace it. This was for a rental and the technician was supposed to lock the property after leaving but it was not locked up, and we received no phone call when it was done. This summer we called after hours about the AC unit going out and got an AI virtual assistant that said a technician would be able to come out within a few hours but the technician called an hour and a half later saying it would be more like 12:30-1 AM because he was the only technician working that night. I did not appreciate waiting on a call about the part that never happened, and calling and getting an AI assistant that just told me a fake time and wasting time waiting for a technician who was not coming. We called Lucky heating and cooling and spoke to an actual person who came out quickly and fixed our AC at a cheaper cost and will use their service from now on.Kim KefferKim Keffer ★★★★★ Arrived right in time. Very friendly, cared about cleanliness. Asked if I had questions and advised about equipment.Response from the ownerThank you for the 5-star review! We appreciate your support and are grateful you chose Simpson Salute Heating & Air. We look forward to helping you with all of your heating and cooling needs in the future! Loni DahlingerLoni Dahlinger ★★★★★ Cordell did a amazing job and I was satisfied with his workResponse from the ownerThank you for your wonderful review! We’re so happy to hear that our technician made such a positive impression. We’ll be sure to pass along your kind words to them. Thank you for trusting Simpson Salute Heating & Air! Betsy BecknellBetsy Becknell ★★★★★ Kyle did a great j9b and was very knowledgeable.Response from the ownerThank you so much for your kind words! We truly appreciate you taking the time to leave us a review. It was our pleasure to serve you, and we’re so glad you had a great experience. If you ever need us again, we’re just a phone call away! Desiree KingDesiree King ★★★★★ Jim was so nice and communicated so well about when he would arrive and once he arrived what he was doing. This whole company has treated us so well and I’m very thankful for it!Response from the ownerWe appreciate your wonderful feedback! Jim takes great pride in providing honest and dependable service, and we’re so glad that showed during your visit. Thank you for trusting our team! Frank ManionFrank Manion ★★★★★ Ryan did a great job. He’s been here twice over the last year. Both times he was extremely helpful and fixed the issues. Highly recommend.Response from the ownerThank you for taking the time to leave us a review! It’s always great to hear when one of our technicians goes above and beyond. We’ll make sure Ryan sees your kind words! Patricia KohlPatricia Kohl ★★★★★ Excellent!!! Very nice young man! Professional as well as friendly and very knowledgeable and efficient. Would love to have him back in the Spring for my A/C checkup! I have requested him for a rental too. I have had service agreements as long as they have been offered by Simpson’s and Kyle preformed the most thorough service agreement inspection that I have ever had.Response from the ownerThank you for your thoughtful review! Our technicians work hard to provide quality service, and we’re glad Kyle exceeded your expectations. We appreciate your business! sheryl leggettsheryl leggett ★★★★★ Scott did great! Thank you Simpson Salute!Response from the ownerThank you for sharing your experience—and the great picture! It means a lot to us when customers take the time to recognize our technicians. We’ll make sure Scott sees your review! Paul A MillerPaul A Miller ★★★★★ Response from the ownerThank you for your review, Paul. Cornelia RothCornelia Roth ★★★★★ The technicians were polite, knowledgeable, but efficient. I recommend Simpson HeatingResponse from the ownerThank you for the excellent rating, Cornelia! We look forward to serving you in the future. Ruth DickersonRuth Dickerson ★★★★★ Response from the ownerThank you for your 5 star review, Ruth! We appreciate you. Debra BushDebra Bush ★★★★★ Everyone was very nice.83sjwalke80 Wildblue83sjwalke80 Wildblue ★★★★★ Scott did a great job ! He called before he came over. He took use step by step of what he was doing and going on. Also gave his honest opinion. Very nice to work with.Response from the ownerThank you for your feedback! Ryan is an outstanding technician and we are so happy to have him on our team! js_loader

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